An Artisan’s Guide to a Thoughtful Holiday Season

As the holiday season approaches, many handmade business owners and independent makers find themselves at a crossroads between business growth and staying true to their values. Let’s explore how to navigate this tightrope with intention.

 
 

The Artisan’s Dilemma

As makers who put our hearts into every piece we make, we find ourselves in a delicate dance between two opposing forces. On one side is the need to grow our handmade businesses through sales—after all, our ability to continue making depends on our work finding its way into loving homes. On the other side is our deep commitment to mindful making and consuming, a value that can feel at odds with Black Friday and holiday shopping madness.

This isn’t just about whether to offer discounts or join the holiday sales frenzy. It’s about honoring the real value of our work — the hours of skill-building, the carefully sourced materials, the thoughtful processes we’ve developed — while still being part of the retail cycle. Many of us became makers because we wanted to offer an alternative to mass production, and now we find ourselves in the very systems we tried to change.

As artisans, we are, at our core, a rebellion against mass production and throwaway culture.

 So the question becomes not how to sell but how to sell meaningfully. How do we share our work with the world in a way that celebrates it, not diminishes it? How do we participate in seasonal opportunities while staying true to our values of sustainable, ethical creation?

Reframe the Season

What if we looked at the holiday season not as a test of our values but as a chance to amplify them? Here are a number of thoughtful approaches to consider:

Tell Stories

The holiday season brings more eyes on your work. Instead of focusing on sales, use this attention to: 

  • Share the making of your pieces from start to finish

  • Show the sustainable practices that make your work different

  • Demonstrate how your pieces fit into a life well-lived

  • Highlight the longevity and timelessness of your craft 


Tend to Your Digital Garden

Use this time to attend to the often overlooked parts of your business:

  • Review and refresh your product pages

  • Create an enchanting seasonal lookbook

  • Optimize your website navigation and checkout

  • Update your homepage to reflect what you’re currently making and what’s coming up


Connect Authentically

Instead of pushing for sales, focus on building genuine relationships:

  • Engage with your audience through meaningful conversations

  • Ask what they would love to see you create

  • Share your expertise

  • Create spaces for your customers to share their own stories

 
 

Holiday Marketing Alternatives

If You Don’t Discount

It’s absolutely okay to keep your prices if discounting doesn’t align with your values or business model. Instead: 

  • Create limited edition pieces

  • Offer special holiday packaging

  • Include thoughtful extras with purchases

  • Provide extra customer service during the season

 

Give Back Meaningfully

Think beyond sales to add value: 

  • Partner with environmental initiatives

  • Support local community projects

  • Share your knowledge through mini-workshops

  • Offer care guides or maintenance tips for your pieces


How to Have a Calm Holiday

Your Values

  • Review your core values

  • How do these align with your holiday strategy?

  • What does success mean to you beyond the numbers?

 

Plan with Intention

  • Create a calendar that honors your business needs and personal boundaries

  • Schedule content that educates and inspires

  • Build in rest periods to keep your creative energy

 

Prepare Your Space

  • Whether digital or physical, make sure your space reflects your values

  • Consider hiring someone to help with website updates or marketing materials

  • Create systems that support you and your customers during busy times 


Embracing Inclusivity

Remember, the holiday season means different things to different people. Consider: 

  • Using inclusive language in your communications

  • Acknowledging different celebrations and traditions

  • Marketing that welcomes all customers

  • Options for different budgets and preferences

 
 

A Gentle Reminder

Your business doesn’t have to dim its light to fit into industry expectations. Being an artisan means choosing a different path—one that honors creativity, sustainability, and authentic connection. Whether you choose to participate in traditional holiday sales or forge your own path, let your decisions be guided by your values, not external pressure. 

Your unique approach to the season might just be exactly what your ideal customer is looking for.


Rebecca Olivia

This article was written by Rebecca Olivia - founder of Rebecca Giger Studio and Swiss e-commerce web designer. With a background as a made-to-order clothing creator, I bring an intimate understanding of the artisan's journey to every Squarespace website I craft. I believe in the magic of connecting the workshops, studios and ateliers of artisans with the digital space, helping to bring the transformative power of craft to more people while preserving traditional skills and empowering the small businesses who practice them. Focusing on a gently guided, tranquil approach to web design for artisans and small product-based businesses.

https://www.rebeccagiger.com
Next
Next

7 Simple Adjustments to Elevate Your E-commerce Site from Distraction to Delight